Our Repair Process
We’ve safeguarded the comfort of countless homeowners across the Greater Sacramento Area, resolving all kinds of heating problems. Here’s how we deliver long-lasting results.
Safety First, Then Diagnosis
Gas appliances get respect. We’ll check for gas and carbon monoxide leaks before anything else. Once we know everything is safe, we’ll dig into the actual problem.
Depending on what you’re experiencing, we may perform:
- Electrical testing
- Gas pressure checks
- Component inspections
We won’t only look for the part of the system that failed. We’ll check to see what caused the failure. That way, we can solve the problem for good.
Here’s What We Found
You won’t have to deal with jargon or a sales pitch after our initial assessment is done. You’ll get three options for repairs.
- Get it running – This will be what it takes to restore your heat right away. It makes sense if you're selling the house or just need to get through the week.
- Fix it right – This is the repair, in addition to anything else that's necessary to support your system’s optimal performance. It’s what we'd do if we were working on our own heaters.
- Replacement – If the repair costs more than the unit's worth, or if there’s a safety issue that's not worth fixing, we'll tell you. Sometimes replacing your heater is the most cost-effective route.
Our prices are a flat rate, so you’ll know what each option costs before we get to work.
Same-Day Repair
We keep our trucks stocked with common replacement parts and the tools necessary to service all kinds of heating systems. In most situations, we can perform repairs in just one visit.
For the oddball issues, from obsolete wall heater parts to old floor furnace components, we'll work quickly to track down what we need to perform repairs. Typically, we can get parts the next day from our suppliers. If it's going to take longer, we'll tell you upfront and talk about options.
Testing, Verification, & Cleanup
Our job isn’t done until your heater proves it works.
We’ll run it through a full heating cycle to:
- Confirm the ignition sequence
- Check flame signal and burner operation
- Verify temperature rise
- Test safety controls
- Make sure the thermostat is communicating properly
Afterward, we’ll clean our work area, so it looks as if we were never there. We’ll finish up by giving you a receipt showing exactly what we did, what parts we used, and what's covered. If we spotted anything else you should keep an eye on, we'll note that, too.
Numerous people in Rancho Cordova and beyond have appreciated our detail-oriented, no-pressure approach. Visit our reviews page to see why locals love working with us.
FAQs About Heating Repairs
My Heater Won’t Turn On. What Should I Check Before Calling You?
Check your thermostat batteries and settings first. Make sure it's set to “heat” and that the temperature is set higher than your current room temperature. Check your circuit breaker; if it's tripped, flip it back. If the pilot light is out on an older unit, that's your culprit. If none of that works, call us.
My Heater Smells Like It’s Burning. Is that Dangerous?
A brief burning smell when you first turn on your heater in the fall is normal. If the smell persists, gets stronger, or has the odor of rotten eggs (gas), turn off the system immediately and call us.
Should I Repair or Replace My Old Heater?
Will the repair cost more than half of the price of a new system? And is your heater 12 to 15 years old (or more)? If both are true, then a replacement is likely to be your best option. When we assess your system, we can offer more in-depth information and a clear picture of what a repair or replacement will cost.
Do You Repair All Heater Brands?
Yes, we can service systems from Lennox, Carrier, Trane, Rheem, Goodman, Bryant, American Standard, York, and more.
How Quickly Can You Get to Me for a Repair?
Whenever available, we offer same-day services. Yes, even on weekends! You can reach us 24/7 to get emergency help.
By joining our Whole Home Care Membership, you’ll get priority scheduling, as well as other perks like routine maintenance checks and discounts.
How Long Does a Heating Repair Take?
It depends on the nature of the problem, but we can usually complete repairs in just one visit. If the job will take longer, we’ll tell you exactly what to expect.
Can a Dirty Filter Cause Heating Problems?
A clogged air filter can limit airflow, impact efficiency, increase wear and tear, and sometimes cause a system to overheat or shut down. Routinely replacing your filters is a great way to avoid costly heating issues.
How Can I Prevent Future Breakdowns?
Annual maintenance for your heater is one of the best ways to reduce the likelihood of unexpected repairs. Routine tune-ups allow you to identify developing issues before they become major problems.
Do You Provide Estimates Before Repairs Begin?
We offer upfront pricing before any repair work starts, so you can budget confidently and won’t have to deal with any surprises.
We’re Your Choice for Dependable Heating Repair Services in Rancho Cordova
Whether your heater won't start, isn't keeping up, or is showing other signs of trouble, we’re ready to respond. All it takes is one call to get repair services and customer care that are so good you’d be glad to recommend them to your mom.
Call (916) 909-4083 or contact JR Putman Plumbing, Heating & Air online to schedule your heater repair service. We proudly support customers across the Greater Sacramento Area.
