When the temperatures drop, heat pumps may experience these issues:
- Insufficient heating
- Cold air coming from vents
- Defrost cycle malfunctions
- Outdoor unit icing problems
- Auxiliary heat system failures
- Uneven heating throughout the home
- Frequent cycling
Some issues can occur regardless of the season, including:
- Strange noises or vibrations
- Electrical component failures
- Blower motor problems
- Thermostat malfunctions
- System startup failures
- Rising utility bills
- Drainage issues
- Complete system shutdowns
We've been fixing heat pumps since the '80s, back when heat pumps were rare in Rancho Cordova and nearby communities. That means we know exactly how to pinpoint system failures and fix them, all without guesswork.
Don’t only take our word for it. Numerous customers have praised our accurate diagnostics and lasting fixes, which you can read about on our reviews page.
What to Expect When You Call Us for Heat Pump Repairs
When your heat pump stops performing as it should, you need answers quickly. That's why we prioritize prompt service and a straightforward repair experience. Here’s what to expect.
Schedule Your Appointment
We'll work to get a technician to your home as quickly as possible. We answer calls 24/7 and can make same-day appointments, even on weekends.
Comprehensive Diagnostic Evaluation
Once on the scene, we’ll inspect your system to find the source of the problem. We don’t just address symptoms; you deserve a long-lasting fix.
Our team will assess:
- Refrigerant pressures on both the high and low sides
- Superheat and subcooling readings
- Reversing valve operation
- The defrost board and sensors
- Airflow across the indoor coil
- The amp draw on the compressor and fan motors
While all this may take longer than a “quick look,” it will enable us to figure out exactly what went wrong and what’s the best path forward.
Upfront Recommendations & Pricing
Once we've diagnosed the issue, we'll explain our findings and discuss your options.
Generally, we present three options for repairs:
- Get it running – Minimum repair to restore function. If you're selling the house or need to buy time, this makes sense.
- Fix it right – Address the root cause, plus anything else that's about to go. This is what we'd do on our own system.
- Go long-term – Overhaul your system if repairs are cost-prohibitive. At times, it’s a much better investment to replace your heat pump than to continue to service it.
Each option will come with upfront, flat-rate pricing. Does your system use old, R-22 refrigerant? We’ll be straight with you: recharging those is getting incredibly expensive, and you’re better off upgrading your unit.
For larger projects, such as a replacement, we can approve you for financing on the spot.
Professional Repairs & Testing
We’ll repair your heat pump, working efficiently and with the utmost professionalism. After the issue is resolved, we’ll test your system to make certain it’s operating safely and reliably.
To finish the job, we’ll provide an invoice showing what we did, what parts went in, and what’s covered under your system’s warranty. We’ll also clean up our mess and leave your home spotless.
If something’s not quite right or you have questions, let us know while we’re still there. We’re always happy to provide additional information or go over anything that seems amiss.
Professional Heat Pump Installation & Replacement
If you're considering a new heat pump, let us help you find the right system for your home and install it properly. When you partner with us, we’ll start by evaluating your home's size, layout, insulation levels, and other considerations. These things will be essential for selecting properly sized equipment.
Then, you can expect:
- Multiple options for high-quality products from trusted manufacturers, including Lennox and other leading brands.
- A detailed estimate outlining your project costs. No surprises. No hidden fees. Financing and payment plans are also available.
- Expert installation completed by NATE-certified technicians who will follow manufacturer specifications and industry best practices. Your system will be set up for success from day one.
- Our team to show the utmost respect for your property. We’ll maintain a clean workspace and leave your home as neat as we found it.
- Ongoing support after installation. From maintenance and repairs to system questions and warranty assistance, you can count on us long after installation day.
Whether you're replacing an aging system or upgrading from a traditional HVAC setup, we're here to help you maximize efficiency and comfort.
Heat Pump FAQs
What Is a Heat Pump?
A heat pump is an HVAC system that provides heating and cooling. Instead of generating heat, it transfers heat between your home and the outdoor environment, making it highly energy efficient.
Are Heat Pumps Effective in the Greater Sacramento Area?
Sacramento's relatively mild winters and warm summers make heat pumps an excellent, energy-efficient option for many. We frequently install heat pumps, whether on new builds or as part of HVAC system upgrades for existing properties.
How Long Do Heat Pumps Typically Last?
With proper maintenance, many heat pumps last between 10 and 15 years or longer, depending on usage and operating conditions. Coastal or high-humidity areas can shorten their lifespan.
How Often Should Heat Pumps Be Serviced?
Heat pumps provide year-round comfort, so most manufacturers recommend professional maintenance twice per year. With our Whole Home Care Membership, you can get the routine services you need, all in addition to perks like discounts and priority scheduling.
When Should I Consider Replacing My Heat Pump?
A replacement may be worth considering if your system is more than 10 to 15 years old, has required multiple repairs, isn’t using energy as efficiently as it once did, or struggles to maintain even temperatures.
Let's Talk About Your Heat Pump
Dealing with a broken-down heat pump? Want to equip your home with a new HVAC unit that lowers energy bills and keeps you comfortable during every season? JR Putman Plumbing, Heating & Air is your go-to for all things to do with heat pumps in Rancho Cordova.
Contact us today to schedule a repair appointment, request a free installation estimate, or learn more about your heat pump options.
